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Business Process Management’s Lost Decade
What did we achieve in Business Process Management (BPM) in the last decade? Frankly, not nearly enough. And there has been enormous waste. Arguably the single most important root cause has been...
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Review: The Process Improvement Handbook
Don’t be misled by the modest title. In ‘The Process Improvement Handbook’, Tristan Boutros and Tim Purdie are attempting something very ambitious. They want to found the Process Improvement...
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